Account Manager - Remote

Overview

The Mill Adventure is a scale-up with the ultimate mission of building awesome products that will change the way the iGaming industry operates. We started our journey in 2019, with the vision of building a technology driven organisation and creating a team consisting of the best of the best specialists in their respective fields.

In Short

• Own the relationship between the company and the partners
• Provide Project Managers, Product Owners and Tech with customer feedback and requests through relevant channels
• Coordinate projects and activities for partners, within the company
• Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners
• Educate and train new and existing partners for systems, tools and features available
• Track and report on account status on regular basis for relevant KPIs
• Follow up on partner's projections and results
• Coach and challenge our partners, always being a step ahead and identifying improvement areas
• Manage, maintain and inform of news, game release schedule, access, promotions and marketing material to partners via relevant channels
• Contribute to business discussions around the company's day-to-day operations and long-term strategy

Requirements

• Relevant iGaming experience, as an Account Manager with a Platform Provider
• Strong account management skills
• Strong ownership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organisations
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Experience of working with a CRM or Business Intelligence tool is a plus
• Excellent communication (written, verbal and presentation) and interpersonal skills

Benefits

• A lean, focused company, offering a flexible working environment
• The opportunity to work with and learn from a highly skilled, talented team
• A great company culture, where accountability is innate, transparency is key and competency is virtue
• Being part of a small, tight-knit, caring community
• Work equipment of your choice
• Private health insurance
• Learning budget
• Fitness benefit
• Parking/transport or co-working allowance
• Company-wide and team-based get-togethers