Account Manager - Remote

Overview

The Account Manager is responsible for engaging clients, managing bids, and supporting existing accounts while also pursuing new business opportunities in the market research space.

In Short

• Engage clients and manage the bidding process for market research projects.
• Support existing business and identify up-sell/cross-sell opportunities.
• Network within existing client contacts for new business prospects.
• Organize client and internal kickoff calls and develop proposals.
• Consult with clients on sample design and business issues.
• Provide superior customer service and ensure project specifications are met.
• Respond to client issues diplomatically and professionally.
• Collaborate with partners and vendors for seamless project execution.
• Act as a liaison between Sales and Project Managers.
• Light travel for onsite client visits.

Requirements

• Bachelor's degree or equivalent work experience.
• 1-2 years of professional market research experience.
• Experience in healthcare market research is a plus.
• Exceptional multitasking and prioritization skills.
• Strong relationship building and customer service skills.
• Excellent verbal and written communication skills.
• Solid time management and organizational skills.
• Problem-solving abilities.
• Strong self-discipline.
• Excellent presentation skills.

Benefits

• Competitive wages.
• Health and Dental benefits.
• Life, Accident, and Disability Insurance.
• Prescription Plan.
• Flexible Spending Account.
• 401k Plan and Match.
• Paid Holidays and Vacation.
• Sick Days and Personal Day.