Account Director - Market Research - Remote

Overview

The Account Director at M3 USA is responsible for driving client satisfaction and revenue generation through effective account management and team leadership.

In Short

• Drive client satisfaction and revenue from existing accounts.
• Supervise and train account management staff.
• Manage contracts and identify up-sell/cross-sell opportunities.
• Network with clients to explore new business prospects.
• Organize client kick-off calls and develop proposals.
• Provide superior customer service and resolve issues.
• Collaborate with internal teams for project execution.
• Light travel for client visits and presentations.
• Maintain personal sales quota.
• Utilize HubSpot for sales activity tracking.

Requirements

• Proficient in using CRM (HubSpot) for sales management.
• Ability to forecast sales accurately.
• Understanding of research methods and client objectives.
• Collaborative approach with internal teams.
• Proactive in handling client conversations.

Benefits

• Competitive wages.
• Health and Dental insurance.
• Life, Accident, and Disability Insurance.
• 401k Plan and Match.
• Paid Holidays and Vacation.
• Sick Days and Personal Day.