Remote Otter LogoRemoteOtter

Account Director (Mid-Market) - Remote

Posted 6 weeks ago
Sales / Business
Full Time
NY, USA
$105,000 - $110,000/year

Overview

The Account Director (mid-market) will manage and own the entire customer journey for mid market accounts, focusing on building relationships, growing revenue through upsells, and ensuring renewals are core KPIs.

In Short

  • Manage business and grow Net Revenue Retention (NRR).
  • Engage in c-level discussions with customers.
  • Create and implement Quarterly Business Reviews.
  • Provide competitive insights and trends.
  • Collaborate with global product and engineering teams.
  • Follow industry trends for business impact.
  • Communicate effectively between product teams and customers.
  • Identify renewal and upsell opportunities.

Requirements

  • Experience in SaaS sales as an Account Executive or Manager.
  • Strong understanding of the SaaS industry.
  • Ability to identify product penetration and upsell opportunities.
  • Ability to present complex data solutions clearly.
  • Self-starting attitude and entrepreneurial spirit.

Benefits

  • Remote work flexibility.
  • Office space available for collaboration.
  • Team building events.
Sensor Tower logo

Sensor Tower

Sensor Tower is a leading provider of market intelligence and analytics for the mobile app ecosystem. The company specializes in delivering insights that help businesses understand app performance, market trends, and competitive dynamics. With a focus on empowering clients through data-driven decision-making, Sensor Tower fosters strong relationships with its customers, particularly in the mid-market segment. The company promotes a collaborative work environment, offering remote opportunities while maintaining a significant presence in the New York area, where employees can engage in team-building events and utilize office space for collaboration. Sensor Tower values self-driven individuals with an entrepreneurial spirit, aiming to enhance customer success through strategic account management.

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