Account Director (Mid-Market) - Remote

Overview

The Account Director (mid-market) will manage and own the entire customer journey for mid market accounts, focusing on building relationships, growing revenue through upsells, and ensuring renewals are core KPIs.

In Short

• Manage business and grow Net Revenue Retention (NRR).
• Engage in c-level discussions with customers.
• Create and implement Quarterly Business Reviews.
• Provide competitive insights and trends.
• Collaborate with global product and engineering teams.
• Follow industry trends for business impact.
• Communicate effectively between product teams and customers.
• Identify renewal and upsell opportunities.

Requirements

• Experience in SaaS sales as an Account Executive or Manager.
• Strong understanding of the SaaS industry.
• Ability to identify product penetration and upsell opportunities.
• Ability to present complex data solutions clearly.
• Self-starting attitude and entrepreneurial spirit.

Benefits

• Remote work flexibility.
• Office space available for collaboration.
• Team building events.