Implementation Specialist - Remote

Overview

As part of the PocketHealth team, you will enable hospitals and clinics across North America to empower over a million patients to discover a better healthcare experience.

In Short

• Join a patient-centric platform focused on healthcare.
• Enable hospitals and clinics to share imaging records digitally.
• Empower patients to take control of their care journey.
• Be a key member of the Technical Services team.
• Ensure a best-in-class onboarding experience for providers.
• Act as the primary point of contact during product launch.
• Drive change across established healthcare providers.
• Collaborate with Deployments team and Customer Success Managers.
• Support seamless launch and long-term success of PocketHealth products.
• Work in a dynamic and organized environment.

Requirements

• Empathetic and detail-oriented.
• Experience in project management.
• Strong organizational skills.
• Ability to train and onboard users effectively.
• Experience in healthcare is a plus.
• Excellent communication skills.
• Ability to work collaboratively in a team.
• Passion for improving patient experiences.
• Ability to manage multiple projects simultaneously.
• Willingness to adapt to changing environments.

Benefits

• Impact the future of healthcare.
• Work with a passionate team.
• Opportunity for professional growth.
• Contribute to a patient-centric mission.
• Collaborate with experienced professionals.
• Be part of a dynamic work environment.
• Engage in meaningful work that helps patients.
• Access to training and development resources.
• Flexible work arrangements.
• Competitive compensation package.