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Implementation Specialist - Remote

Posted 8 weeks ago
Customer Service
Full Time
Mexico

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Overview

As an Implementation Specialist, you will be the primary point of contact for hotel partners during the onboarding process, ensuring a seamless integration of new hotel contracts on the Hopper platform.

In Short

  • Primary contact for hotel partners during onboarding
  • Ensure efficient integration of hotel contracts
  • Act as a connectivity champion
  • Maintain high standards for property presence
  • Communicate with hotel partners for necessary information
  • Map, activate, and optimize hotel properties
  • Exceptional organizational skills required
  • Navigate a fast-paced environment
  • Collaborate with internal teams
  • Work with Implementation, Market Specialists, and Market Management

Requirements

  • Strong communication skills
  • Ability to work collaboratively
  • Experience in customer service or related field
  • Organizational skills
  • Ability to manage multiple tasks

Benefits

  • Opportunity to work with hotel partners
  • Dynamic work environment
  • Professional development opportunities
  • Collaborative team culture
Hopper logo

Hopper

Hopper is a dynamic company focused on the travel industry, specializing in digital advertising solutions. The HTS Media Services team at Hopper is dedicated to driving impactful ad placements across the Hopper app and partner sites, collaborating with clients such as airlines, hotels, and destination management organizations. With a commitment to innovation and high-quality results, Hopper fosters a fast-paced environment where teamwork and data-driven strategies are essential. The company values its employees by offering competitive salaries, pre-IPO equity, unlimited PTO, and comprehensive health benefits.

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