Detection & Investigation Analyst - Retail Bank Operations - Remote

Overview

The Detection and Investigation Analyst plays a critical role in PNC's Retail Bank Operations by managing fraud risks, analyzing bank activities, and ensuring a secure banking environment.

In Short

• Remote position within the PNC footprint.
• Participate in reviewing and investigating customer cases for potential fraud.
• Minimize fraud and organizational risk.
• Research and analyze bank activities to detect suspicious activity.
• Prepare documentation of analysis performed.
• Work schedule: Monday - Friday.
• Requires strong analytical and multitasking skills.
• 1+ years of related experience preferred.
• Comprehensive benefits package offered.
• Equal Employment Opportunity employer.

Requirements

• Ability to multitask effectively.
• Strong analytical and critical thinking skills.
• Attention to detail.
• Experience in fraud detection and risk management.
• Effective communication skills.
• Customer-focused mindset.
• High school diploma or GED preferred.
• Related experience in banking or finance.
• No specific degree required.
• Ability to work from a confidential home location.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Short and long-term disability protection.
• Paid time off including vacation and holidays.
• Educational assistance programs.
• Wellness program with financial incentives.
• Adoption and surrogacy reimbursement.
• Employee and family life insurance options.
• Flexible work hours.
• Inclusive workplace culture.