Senior Customer Growth & Commercial Development Manager - Remote

Overview

PlayStation is on a mission to redefine how we connect with our customers to deliver meaningful, highly personalized experiences to millions of global players, maximizing their engagement, satisfaction, and loyalty.

In Short

• Define and drive a customer-first commerce strategy.
• Work closely with marketing, product, and engineering teams.
• Analyze existing customer data and commerce capabilities.
• Think strategically to align commercial ambitions.
• Develop strategies to integrate marketing and commercial efforts.
• Advocate for long-term, sustainable growth strategies.
• Support D2C strategic planning and annual goal-setting processes.

Requirements

• Commercially minded with a strong understanding of marketing, product, and data.
• Customer-obsessed, placing the customer at the heart of everything.
• Highly analytical with the ability to source and interpret data.
• Experience in ecommerce, marketing, lead generation, or related fields.
• Expert in Excel and enterprise analytics tools.
• Passion for entertainment, ideally video gaming.

Benefits

• Inclusive environment that empowers employees.
• Encouragement for everyone to respond.