Technical Presales Consultant - Remote

Overview

As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. As the Technical Presales Consultant, you are the liaison between the end client, sales, product, customer experience and marketing teams. Throughout the buying journey you will identify and scope new requests and enhancements to provide Phocas product and technical pre-sales expertise to drive revenue growth.

In Short

• Support the sales teams in prospect and customer meetings by providing guided demos that align the customers needs to the Phocas product suite
• Build and maintain great customer relationships, to make each project successful for both the client and Phocas Software
• Provide product demos, managing requests for business and system requirements, documenting and confirming data connection and the plan deliverables by providing a Statement of Work (SOW)
• Build Proof of Concepts (POCs) using the customers data which articulate the value proposition of Phocas and support the sale(s) team winning business

Requirements

• 3- 5 years as a business analyst or implementation consultant in software or information services
• Strong interpersonal skills working with clients and internal technical staff
• Strong analytical and problem-solving skills
• Excellent written and verbal skills to document project requirements and track milestones
• Good working knowledge of SQL.
• Excellent attention to detail and process-driven methodologies
• Highly skilled at interfacing with all levels of an organization and direct customer/client management experience
• Experience defining, implementing or supporting software preferred
• Familiarity with BI reporting tool, and/or various ERP systems and knowing the ERP / partner ecosystem is ideal

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources