Technical Consultant - Activation - Remote

Overview

We’re on the hunt for a proactive and tech-savvy Technical Consultant to join our team and play a key role in onboarding and activating customers. You'll work closely with our Adoption team to guide new and existing customers through a seamless transition from sales to launch, ensuring they quickly realise value from our solutions.

In Short

• Partner with the Adoption team for seamless onboarding.
• Scope and tailor activation plans for customers.
• Manage multiple customer implementations efficiently.
• Extract data and configure solutions based on project specs.
• Identify and address project risks effectively.
• Collaborate across teams to deliver value quickly.
• Document and track project progress using management tools.
• Provide insights for improving product adoption.
• Proactive mindset to support colleagues and improve processes.
• Experience in finance or accounting is a plus.

Requirements

• Experience in managing onboarding or activation projects.
• Ability to gather and translate customer requirements.
• Strong collaboration skills with customers and teams.
• Problem-solving skills to identify risks.
• Technical skills in data extraction, especially with MS SQL Server.
• Excellent time management and multitasking abilities.
• Proactive approach to offering guidance.
• Curiosity to stay updated with industry trends.
• Comfortable using project management tools.

Benefits

• 30-day work from anywhere policy.
• Public holiday swap option.
• Comprehensive healthcare benefits.
• Supportive work culture focused on employee happiness.
• Opportunities for professional growth and development.