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Portuguese Speaking Customer Support Representative - Remote

Posted 5 days ago
Customer Service
Full Time
Greece

Overview

An exciting opportunity for a Portuguese Speaking Customer Support representative for a leading online streaming service, allowing you to work remotely while delivering exceptional service.

In Short

  • Provide outstanding customer support in Portuguese for various streaming service inquiries
  • Assist customers with account management, billing questions, and troubleshooting
  • Educate users on navigating the streaming platform and its features
  • Document customer interactions accurately in the support system
  • Collaborate with other teams to resolve complex issues and enhance user satisfaction
  • Stay informed about new content releases and platform updates

Requirements

  • Fluency in Portuguese
  • Strong communication skills
  • Experience in customer support
  • Ability to empathize with users
  • Familiarity with online streaming services

Benefits

  • Work remotely
  • Dynamic team environment
  • Opportunities for growth and development
  • Inclusive company culture
  • Access to high-quality content
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Patrique Mercier Recruitment

Patrique Mercier Recruitment is a dynamic recruitment agency that specializes in connecting talented individuals with exciting job opportunities in various sectors. The company is committed to providing exceptional customer service and support, particularly in international settings. With a focus on remote work flexibility, Patrique Mercier Recruitment values fluency in multiple languages, especially German, and seeks to enhance customer experiences through effective communication and problem-solving. The organization offers a supportive work environment with benefits such as private health insurance, training and development opportunities, and performance bonuses, making it an attractive choice for job seekers.

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