German Speaking Customer Service Representative - Work From Home - Remote

Overview

Join our customer service team for Miele, the leading manufacturer of premium domestic appliances, and help deliver exceptional customer experiences while working from home.

In Short

• Fluent in German and good communication skills in English.
• Handle customer inquiries through various channels.
• Advise customers on the use of electric appliances.
• Manage customer complaints and ensure resolution.
• Assist with processing refunds or exchanges.
• Arrange placement of orders.
• Experience in customer support or troubleshooting preferred.
• Familiarity with Miele products is a plus.
• Comfortable using basic technology tools.
• Positive attitude and strong communication skills.

Requirements

• High level of fluency in German.
• Good communication skills in English.
• Customer support or troubleshooting experience appreciated.
• Familiarity with the brand preferred.
• Strong verbal and written communication skills.
• Experience in the household appliance industry is a plus.
• Comfortable with technology tools.
• Positive, can-do attitude.

Benefits

• Complete relocation support to Greece.
• Competitive monthly salary plus 2 extra salaries per year.
• Extra private health insurance benefits.
• Numerous benefits and discounts.
• Fully paid training.