French Speaking Remote Support Specialist

Overview

An exciting opportunity for a French Speaking Remote Support Specialist dedicated to providing excellent customer service and possessing strong technical skills.

In Short

• Provide exceptional remote support to French-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and network services.
• Maintain accurate documentation of customer interactions, support requests, and resolutions.
• Work collaboratively with team members to improve service delivery and share best practices.
• Stay up-to-date with product knowledge and technological advancements to provide informed assistance.
• Engage in continuous training and professional development opportunities.

Requirements

• Fluent in French, both written and spoken.
• Strong technical skills and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Experience in customer service or technical support.
• Ability to work independently and manage time effectively.

Benefits

• Flexible remote work environment.
• Opportunity for professional development and training.
• Be part of a driven and supportive team.
• Make a positive impact on clients’ experiences.