Spanish Speaking Customer Service Representative for Aviation Department - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Service Representative for the Aviation Department. In this role, you will join a dynamic team and provide exceptional support to Spanish-speaking clients in the aviation sector, ensuring they receive timely and accurate assistance.

In Short

• Deliver high-quality customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with booking, cancellations, and changes.
• Provide information about flight schedules, baggage policies, and safety procedures.
• Handle customer complaints and issues effectively.
• Collaborate with various departments to provide accurate information.
• Maintain a comprehensive understanding of the company's aviation services.
• Document all customer interactions and maintain accurate records.

Requirements

• Fluency in Spanish and English.
• Excellent communication skills.
• Experience in customer service, preferably in aviation.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic team.
• Training and development opportunities.
• Flexible working hours.