Estonian Speaking Remote Support Specialist

Overview

An overview paragraph about the job

In Short

• Provide high-quality technical assistance to Estonian-speaking customers via telephone, email, and chat.
• Identify, troubleshoot, and resolve hardware and software issues efficiently.
• Document all customer interactions and resolutions accurately in the support system.
• Guide clients on product features and provide best practices to improve their experience.
• Collaborate with team members to escalate complex issues and develop effective solutions.
• Assist in enhancing the support documentation and customer resources.
• Stay updated on product developments and trends in the customer support field.

Requirements

• Strong understanding of technology and problem-solving skills.
• Excellent communication skills in Estonian.
• Ability to work independently from home.
• Experience in customer service or technical support.
• Familiarity with hardware and software troubleshooting.
• Team collaboration skills.
• Willingness to learn and adapt to new technologies.

Benefits

• Work from home.
• Flexible working hours.
• Opportunity to assist a diverse clientele.
• Continuous training and development opportunities.
• Supportive team environment.