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Spanish Speaking Multilingual Support Representative - Remote

Posted 2 days ago
Customer Service
Full Time
Spain

Overview

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Spanish Speaking Multilingual Support Representative. This role is perfect for individuals who thrive in a customer-centric environment and possess strong communication skills in multiple languages.

In Short

  • Provide outstanding support to clients in Spanish and other languages through various channels including phone, email, and chat.
  • Assist customers with inquiries, product-related questions, and resolve issues in a timely manner.
  • Handle customer complaints while maintaining a professional and empathetic demeanor.
  • Document customer interactions accurately in the CRM system for future reference and follow-up.
  • Work collaboratively with team members and other departments to ensure a seamless customer experience.
  • Engage in ongoing training and development to enhance product knowledge and customer service skills.
  • Contribute to identifying opportunities for improvement in service processes and customer interactions.

Requirements

  • Strong communication skills in Spanish and other languages.
  • Experience in customer service or support roles.
  • Ability to handle complaints and resolve issues effectively.
  • Familiarity with CRM systems.
  • Team player with a collaborative mindset.
  • Willingness to engage in ongoing training and development.
  • Empathetic and professional demeanor.

Benefits

  • Opportunity to work in a dynamic and customer-focused environment.
  • Continuous training and professional development.
  • Collaborative team culture.
Patrique Mercier Recruitment By Nellie logo

Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a dedicated recruitment agency focused on connecting talented individuals with exceptional job opportunities. The company specializes in providing support for various roles, including customer service and technical support positions. With a commitment to excellence, Patrique Mercier Recruitment aims to deliver high-quality service to both clients and candidates, ensuring a seamless recruitment experience. The current opening for an Italian Speaking Remote Support Specialist highlights the company's emphasis on multilingual support and its dedication to meeting the needs of diverse clientele.

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