Support Representative (Spanish Bilingual) - Remote

Overview

The Spanish Bilingual Support Representative will be responsible for effectively communicating with clients in Spanish and English through calls, emails, and text messages.

In Short

• Initiate contact with clients to address various matters.
• Request necessary documents from clients and ensure accuracy.
• Notify clients of overdue invoices and assist with payments.
• Handle incoming calls regarding document signing and payments.
• Educate clients on the company's business model and services.

Requirements

• Fluency in Spanish and English.
• Strong communication skills.
• Experience in customer support.
• Ability to manage documents and invoices.
• Familiarity with business models and invoicing practices.

Benefits

• Work from home opportunity.
• Flexible working hours.
• Training and development programs.
• Supportive team environment.
• Competitive salary package.