Spanish Speaking Client Support Representative - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a Spanish Speaking Client Support Representative, with a remote position from Greece! As a leading recruitment agency, we specialize in connecting talented individuals with great career opportunities, and we are looking for a dedicated professional to deliver exceptional support to our Spanish-speaking clients. If you are enthusiastic about customer service and ready to make a difference, we want to hear from you!

In Short

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat.
• Address client inquiries and resolve issues promptly to ensure maximum satisfaction.
• Collaborate with team members to share insights and improve service delivery.
• Accurately document all client interactions in our CRM system for effective follow-up.
• Assist clients during the onboarding process, guiding them in understanding our services and tools.
• Identify client needs and provide tailored solutions to enhance their experience.
• Engage in ongoing training to stay current with product updates and best practices in customer support.

Requirements

• Fluency in Spanish is required.
• Strong communication skills.
• Experience in customer support is a plus.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Willingness to learn and adapt to new tools and processes.

Benefits

• Work remotely from Greece.
• Opportunity to work with a dynamic team.
• Ongoing training and development.
• Flexible working hours.