Dutch Speaking Client Support Representative - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer an opportunity for a Dutch Speaking Client Support Representative to work remotely from Greece! We specialize in connecting talented individuals with outstanding career opportunities and are looking for a dedicated professional to assist our Dutch-speaking clients. In this role, you will leverage your language skills and customer service expertise to provide top-notch support, ensuring that our clients receive the assistance they need in a timely and effective manner. If you are passionate about customer service and enjoy working in a dynamic environment, we encourage you to apply!

In Short

• Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Respond promptly to client inquiries, resolving issues efficiently to ensure maximum satisfaction.
• Collaborate with team members to improve service practices and share insights from client interactions.
• Maintain accurate and detailed records of client communications within our CRM system.
• Assist clients during the onboarding process, helping them understand our products and services.
• Identify client needs and offer tailored solutions to enhance their experience.
• Engage in ongoing training to stay updated on our offerings and best practices in customer support.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems is a plus.
• Problem-solving skills and a customer-oriented mindset.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

• Work remotely from Greece.
• Opportunity to develop language and customer service skills.
• Dynamic and supportive work environment.
• Access to ongoing training and professional development.
• Competitive salary and benefits package.