Dutch Speaking Client Support Representative - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Dutch Speaking Client Support Representative, with a remote position based in Greece! Our agency specializes in connecting talented individuals with exceptional job opportunities, and we are seeking a dedicated individual to provide outstanding support to our Dutch-speaking clients. If you are enthusiastic about customer service and looking to make a meaningful impact, we would love to hear from you!

In Short

• Deliver top-notch customer support to Dutch-speaking clients via various channels, including phone, email, and chat.
• Respond promptly to client inquiries and resolve issues to ensure high levels of satisfaction.
• Collaborate with colleagues to continuously improve service delivery and share valuable insights.
• Maintain accurate records of client interactions in our CRM system for effective follow-up.
• Assist clients with onboarding, providing guidance on our services and resources.
• Identify client needs and offer tailored solutions to enhance their experience.
• Engage in training sessions to stay updated on product information and best practices in customer support.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems is a plus.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Work remotely from Greece.
• Opportunity to make a meaningful impact on client satisfaction.
• Continuous training and development opportunities.
• Collaborative and supportive team environment.