Dutch Speaking Client Support Representative - Remote

Overview

A Dutch Speaking Client Support Representative role based in Athens, where you will be the primary point of contact for Dutch-speaking clients, providing exceptional support and assistance regarding our services.

In Short

• Serve as the main point of contact for Dutch speaking clients via phone, email, and chat.
• Address client inquiries, providing detailed information and resolving issues efficiently.
• Facilitate communication between clients and internal teams to ensure a seamless service delivery.
• Document client interactions and feedback to improve service processes.
• Assist with onboarding new clients and provide ongoing support throughout their relationship with us.
• Stay informed about company services, industry trends, and client needs to offer tailored support.
• Promote a positive company image and ensure a high level of client satisfaction.

Requirements

• Fluency in Dutch and English.
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to work in a team-oriented environment.
• Problem-solving skills and attention to detail.

Benefits

• Opportunity to work in a dynamic team.
• Enhance your client relationship skills.
• Contribute to improving client experiences.