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Dutch Speaking Client Support Representative - Remote

Posted 5 weeks ago

Overview

A Dutch Speaking Client Support Representative role based in Athens, where you will be the primary point of contact for Dutch-speaking clients, providing exceptional support and assistance regarding our services.

In Short

  • Serve as the main point of contact for Dutch speaking clients via phone, email, and chat.
  • Address client inquiries, providing detailed information and resolving issues efficiently.
  • Facilitate communication between clients and internal teams to ensure a seamless service delivery.
  • Document client interactions and feedback to improve service processes.
  • Assist with onboarding new clients and provide ongoing support throughout their relationship with us.
  • Stay informed about company services, industry trends, and client needs to offer tailored support.
  • Promote a positive company image and ensure a high level of client satisfaction.

Requirements

  • Fluency in Dutch and English.
  • Strong communication skills.
  • Experience in customer service or support roles.
  • Ability to work in a team-oriented environment.
  • Problem-solving skills and attention to detail.

Benefits

  • Opportunity to work in a dynamic team.
  • Enhance your client relationship skills.
  • Contribute to improving client experiences.

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