Norwegian Speaking Travel Support Specialist - Remote

Overview

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Travel Support Specialist. This role is ideal for those who have a passion for travel and a strong commitment to providing excellent customer support. As a Travel Support Specialist, you will be instrumental in assisting clients with their travel needs and creating unforgettable experiences.

In Short

• Provide assistance to Norwegian-speaking clients regarding their travel inquiries and bookings through various communication channels, including phone, email, and live chat.
• Support clients in modifying their travel plans, including flights, accommodations, and itinerary adjustments.
• Engage with travel suppliers, airlines, and hotels to resolve client issues and ensure a positive travel experience.
• Deliver accurate and timely information about travel policies, destinations, and service options.
• Keep comprehensive records of client interactions within the CRM for effective service improvement.
• Uphold a high level of professionalism and commitment to customer satisfaction in all interactions.
• Stay updated with the latest trends in the travel industry to assist clients effectively.

Requirements

• Fluent in Norwegian, both spoken and written.
• Strong communication skills.
• Experience in customer service or travel support preferred.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Passion for travel and helping others.
• Problem-solving skills and attention to detail.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic team.
• Flexible working hours.
• Travel perks and discounts.
• Training and development opportunities.