Norwegian Speaking Gaming Experience Specialist - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian-speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players.

In Short

• Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively.
• Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery.
• Document player interactions within our CRM system, gathering feedback to identify areas for improvement.
• Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences.
• Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction.
• Stay current with industry trends and gaming news to foster informed discussions with customers.
• Contribute to a positive team environment by sharing ideas and participating in team discussions.

Requirements

• Fluency in Norwegian and English.
• Strong communication and interpersonal skills.
• Passion for gaming and knowledge of gaming trends.
• Experience in customer service or support roles.
• Ability to work collaboratively in a team environment.
• Proficient in using CRM systems.
• Problem-solving skills and a proactive attitude.

Benefits

• Dynamic work environment in the gaming industry.
• Opportunity to work with a passionate team.
• Career growth and development opportunities.
• Flexible working hours.
• Competitive salary.