Remote Otter LogoRemoteOtter

German Speaking Customer Experience Specialist - Remote

Posted 25 weeks ago
Customer Service
Full Time
Worldwide

Overview

An overview paragraph about the job

In Short

  • Engage with customers in German through various communication channels.
  • Proactively identify customer needs and provide tailored solutions.
  • Collaborate with different teams to resolve complex inquiries.
  • Keep detailed records of customer interactions in our CRM system.
  • Participate in training sessions to stay updated on product knowledge.
  • Provide valuable insights and feedback for customer experience strategies.
  • Contribute positively to the team culture by sharing best practices.

Requirements

  • Fluency in German.
  • Strong communication skills.
  • Experience in customer service.
  • Ability to work in a multicultural environment.
  • Familiarity with CRM systems.

Benefits

  • Opportunity to work in a vibrant city.
  • Professional development and training.
  • Supportive team culture.
  • Engaging work environment.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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