Norwegian Speaking E-commerce Support Specialist - Remote

Overview

An exciting vacancy for a Norwegian Speaking E-Commerce Support Specialist, ideal for individuals passionate about e-commerce and fluent in Norwegian, ensuring a top-notch online shopping experience for customers.

In Short

• Deliver exceptional customer support to Norwegian-speaking clients through email, chat, and phone communications.
• Assist customers with inquiries related to product details, order processing, returns, and payment methods.
• Resolve customer complaints and issues with professionalism and efficiency.
• Accurately manage and process customer orders from start to finish.
• Stay current on product offerings, promotions, and company procedures.
• Work collaboratively with other departments to enhance the overall customer service experience.
• Maintain comprehensive records of customer interactions in the CRM system for accurate follow-up.

Requirements

• Fluency in Norwegian.
• Strong communication skills.
• Experience in customer service or e-commerce.
• Ability to work collaboratively in a team environment.
• Familiarity with CRM systems.

Benefits

• Competitive salary.
• Opportunity for career growth.
• Supportive work environment.
• Training and development opportunities.