Dutch Speaking Technical Support Advisor - Remote

Overview

An overview paragraph about the job

In Short

• Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels.
• Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
• Educate customers on product features and best practices for optimal usage.
• Accurately document customer interactions and resolutions in our CRM system.
• Collaborate with product and engineering teams to address and escalate complex issues.
• Follow up with customers to ensure complete satisfaction with the solutions provided.
• Stay informed on product changes and industry developments to enhance the quality of support.

Requirements

• Solid technical background.
• Fluency in Dutch.
• Strong communication skills.
• Experience in customer service.
• Ability to work collaboratively with teams.

Benefits

• Opportunity to work with leading employers.
• Supportive team environment.
• Professional development opportunities.