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French Speaking Technical Support Advisor - Remote

Posted 7 weeks ago
Customer Service
Full Time
France

Overview

An opportunity for a French Speaking Technical Support Advisor to join a dedicated customer service team, providing support to French-speaking clients with technical issues.

In Short

  • Provide high-quality technical support to French-speaking customers.
  • Diagnose and resolve technical challenges efficiently.
  • Guide customers on product features and best practices.
  • Document customer interactions and solutions in CRM.
  • Collaborate with product and engineering teams for complex issues.
  • Conduct follow-ups with customers for satisfaction confirmation.
  • Stay updated on product advancements and industry developments.

Requirements

  • Strong technical background.
  • Fluency in French.
  • Excellent communication skills.
  • Experience in customer service.
  • Ability to work collaboratively.

Benefits

  • Opportunity to work with industry-leading companies.
  • Professional development and training.
  • Dynamic and supportive work environment.
Patrique Mercier Recruitment By Nellie logo

Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a dedicated recruitment agency focused on connecting talented individuals with exceptional job opportunities. The company specializes in providing support for various roles, including customer service and technical support positions. With a commitment to excellence, Patrique Mercier Recruitment aims to deliver high-quality service to both clients and candidates, ensuring a seamless recruitment experience. The current opening for an Italian Speaking Remote Support Specialist highlights the company's emphasis on multilingual support and its dedication to meeting the needs of diverse clientele.

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