French Speaking Technical Advisor - Remote

Overview

Patrique Mercier Recruitment is excited to offer an opportunity for a French Speaking Technical Advisor, working remotely within Greece. As a recognized leader in multilingual recruitment, we seek a dedicated individual passionate about technology and customer service. In this role, you will provide exceptional technical support to our French-speaking clients experiencing issues with our digital services. You will engage with clients remotely, ensuring they receive timely assistance and guidance. If you possess strong troubleshooting skills and enjoy helping others navigate technical challenges, we invite you to apply and join our dynamic team!

In Short

• Deliver high-quality technical support to French-speaking clients through various communication channels (phone, email, and chat).
• Quickly identify and resolve technical issues to ensure client satisfaction.
• Educate clients on effectively using our digital platforms and services.
• Document client interactions accurately, including issues reported and solutions provided.
• Collaborate with the support team to enhance service delivery and improve customer experience.
• Stay informed about product changes and technical advancements to provide up-to-date assistance.
• Participate in ongoing training to continually develop your technical expertise.

Requirements

• Fluency in French (spoken and written) is essential.
• Strong troubleshooting and problem-solving skills.
• Experience in customer service or technical support roles.
• Ability to work independently and manage time effectively.
• Familiarity with digital platforms and services.
• Excellent communication skills.
• Willingness to learn and adapt to new technologies.

Benefits

• Work remotely from Greece.
• Opportunity to develop technical skills.
• Supportive team environment.
• Flexible working hours.
• Competitive salary (not specified).