Dutch Speaking Technical Advisor - Remote

Overview

Patrique Mercier Recruitment is excited to announce an opportunity for a Dutch Speaking Technical Advisor, available for remote work within Greece. We pride ourselves on connecting talented individuals with leading companies across various industries. In this role, you will provide top-level technical support to our Dutch-speaking clients who encounter technical issues with their digital services. Your expertise will ensure efficient troubleshooting and support, enhancing the overall client experience. If you are passionate about technology and enjoy helping others, this is a fantastic opportunity to utilize your skills in a dynamic and fast-paced environment while enjoying the flexibility of remote work.

In Short

• Offer comprehensive technical support to Dutch-speaking clients through various mediums (phone, email, and chat).
• Diagnose technical issues and provide effective solutions to ensure client satisfaction.
• Guide clients in navigating our digital platforms and using our services efficiently.
• Maintain accurate records of customer interactions, technical issues, and resolutions.
• Work closely with the support team to enhance service quality and share knowledge.
• Stay informed about current product features and technical advances relevant to the service.
• Engage in continuous learning and development to enhance your technical skills.

Requirements

• Fluency in Dutch and English.
• Strong problem-solving skills.
• Experience in technical support or customer service.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Familiarity with digital services and platforms.
• Willingness to learn and adapt to new technologies.

Benefits

• Flexible remote work environment.
• Opportunity for professional development.
• Supportive team culture.
• Competitive salary and benefits package.