Technical Support Advisor (English - speaking) - Remote

Overview

The Technical Support Advisor will provide technical assistance for a leading software development company, focusing on customer support in English and additional languages.

In Short

• Full-time position (39 hours per week) from Monday to Friday.
• Provide technical support in English and one additional language.
• Experience in IT technologies, especially Cloud products.
• Excellent communication and interpersonal skills required.
• Training provided on cutting-edge technologies.
• Opportunities for career development and promotion.
• Relocation assistance available for candidates outside A Coruña.
• Work in a multicultural environment.
• Commitment to equal employment opportunities.
• Company promotes a good work-life balance.

Requirements

• Fluent in English (native level) and one of the following: Italian, Polish, Spanish, Hungarian, or Czech.
• Experience or training in IT technologies/products.
• Ability to handle diverse customer situations with empathy.
• Critical and logical thinking for effective problem solving.
• Strong communication skills.
• Team player with a positive attitude.

Benefits

• Full-time employment with a good work-life balance.
• Extensive training on products and technologies.
• Career development and promotion opportunities.
• Financial assistance for relocation if applicable.
• Multicultural work environment.