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Customer Care Agent with German & English - Remote

Posted Yesterday
Customer Service
Full Time
Romania

Overview

As a Customer Care Agent with German & English, you will be part of a global team dedicated to improving brand experiences through technology and integrated solutions.

In Short

  • Provide exceptional customer service in German and English.
  • Manage multichannel interactions (voice, email, chat).
  • Respond to customer requests and expectations.
  • Develop skills in software solutions.
  • Participate in training and personal development programs.
  • Work with a supportive team in a flexible environment.
  • Benefit from career growth opportunities.
  • Receive performance bonuses.
  • Enjoy a full paid training program.
  • Join a company recognized for its workplace culture.

Requirements

  • Proficient in German (C1) and English (B2).
  • High school diploma required.
  • Proactive and solution-oriented mindset.
  • Minimum 6 months experience in BPO.
  • Strong observation skills and attention to detail.
  • High resilience and logical reasoning abilities.

Benefits

  • Full-time indefinite contract.
  • Performance bonuses and flexible benefits.
  • Medical subscription.
  • Referral bonus opportunities.
  • Career development programs and language classes.

A.C.S

ABC Consulting S.A

Concentrix CVG CMG UK Limited is a global technology and services leader dedicated to powering the brands of the future. With a human-centered, tech-powered, and intelligence-fueled approach, Concentrix creates innovative solutions that help over 2000 of the world's best brands tackle their most challenging business problems. Operating in more than 70 countries, the company specializes in designing game-changing brand experiences, building secure AI technologies, and enhancing customer loyalty to drive revenue. By integrating strategy, design, data analytics, enterprise technology, and digital operations, Concentrix is committed to transforming how companies connect, interact, and grow in today's hyperconnected world.

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