Microsoft Teams Customer Engineer - Remote

Overview

The Microsoft Teams Customer Engineer will help customers empower their employees, maximize productivity, and ensure the seamless operation of Microsoft Teams.

In Short

• Work directly with customers on Microsoft Teams requirements.
• Deliver technical solutions to customer issues.
• Assist in the deployment and customization of Microsoft Teams.
• Document best practices and troubleshooting steps.
• 10+ years of experience in customer-facing roles.
• Deep technical knowledge of Microsoft Teams and related solutions.
• Strong communication skills required.
• Experience in conducting workshops and training sessions.
• Proficiency in Microsoft 365 suite.
• Relevant certifications preferred.

Requirements

• BA/BS in Information Technology or related field.
• Experience with Microsoft Teams administration.
• Knowledge of voice and network protocols.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and priorities.
• Experience in designing Teams Telephony solutions.
• Familiarity with scripting and automation tools.
• Proven experience in customer-facing roles.
• Strong organizational skills.
• Advanced knowledge of application integration with Teams.

Benefits

• Opportunity to work with a global leader in technology services.
• Career growth and development opportunities.
• Award-winning company culture.
• Work in a collaborative team environment.
• Access to advanced technology and insights.
• Flexible work arrangements.
• Comprehensive benefits package.
• Recognition for exceptional performance.
• Engagement in innovative projects.
• Supportive work-life balance.