Remote Otter LogoRemoteOtter

Customer Engineer - Remote

Posted 2 days ago
Software Development
Full Time
Argentina, USA

Overview

As a Customer Engineer at ASAPP, you will be integral in building AI solutions for major brands, focusing on customer workflows and ensuring they receive maximum value from GenerativeAgent implementations.

In Short

  • Craft AI agent tasks focused on customer workflows.
  • Wire up enterprise systems through APIs.
  • Run feedback loops with customers for optimization.
  • Write and refine prompts for accuracy and impact.
  • Work with Engineering and Product teams.
  • Drive adoption of new AI capabilities.
  • Get creative to ensure customer success.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or Math preferred.
  • Strong technical skills in AI/ML systems.
  • Entrepreneurial mindset focused on customer success.
  • Good communication skills for technical discussions.
  • Comfortable in fast-moving environments.

Benefits

  • Competitive compensation.
  • Stock options.
  • Healthcare for family.
  • Wellness perks.
  • Mac equipment provided.
  • Learning & development stipend.
  • 3 weeks of vacation.
  • English lessons.
ASAPP logo

ASAPP

ASAPP is an innovative company focused on transforming the customer experience through the integration of voice technology and artificial intelligence. Their GenerativeAgent platform addresses the complexities of voice-first AI interactions, emphasizing the need for natural and fluid conversations between humans and AI. ASAPP is dedicated to advancing the field of conversational AI by exploring the unique characteristics of speech and developing cutting-edge solutions that enhance voice interfaces. The company fosters a collaborative and inclusive work environment, encouraging diverse perspectives and continuous learning.

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