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Customer Engineer - Remote

Posted 1 week ago
Software Development
Full Time
Worldwide
$130,000 - $160,000/year

Overview

As a Customer Engineer, you’ll work closely with our customers as well as our engineering and operations teams. You’ll build integrations, configure the core Benepass platform, and work on resolving technical challenges to make customers successful.

In Short

  • Understand customer needs and assist them with onboarding to Benepass.
  • Develop a deep understanding of Benepass' capabilities.
  • Work closely with customers to customize solutions.
  • Design and deploy tools to scale Benepass.
  • Handle and escalate technical issues as needed.

Requirements

  • 4+ years of relevant experience.
  • Good working knowledge of Python, SQL, and JavaScript.
  • Experience in exploratory data analysis and cleaning.
  • Comfortable interacting with customers.
  • Highly organized with strong attention to detail.

Benefits

  • 95% coverage of medical, dental, and vision.
  • $250 WFH setup.
  • $150/month cell phone + internet.
  • $100/month Wellness.
  • Flexible PTO.

Benepass

Benepass

Benepass is a forward-thinking fintech company dedicated to transforming employee benefits into a customizable and user-friendly experience. Recognizing that traditional benefits packages often fail to meet the diverse needs of today's workforce, Benepass empowers companies to tailor their offerings to enhance employee wellness and productivity. With a mission to make benefits delightful and easy, the company provides a platform that allows employers to set contribution amounts and eligible spend categories, ensuring that every employee can access the resources they need to thrive. Backed by prominent investors and a commitment to inclusivity, Benepass is reshaping the employer benefits landscape in a remote-first world.

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