Customer Consultant with German and English - Remote

Overview

Sutherland is a worldwide leader in digital transformation and superior customer service, seeking a Customer Consultant fluent in German and English.

In Short

• Empathize with customers to resolve issues effectively.
• Make independent decisions while adhering to processes.
• Provide courteous and professional customer care.
• Multitask in a fast-paced environment.
• Adapt to organizational changes easily.
• Follow up to ensure customer issues are resolved.

Requirements

• Fluency in German and English (written and spoken).
• Attention to detail.
• Excellent communication skills.
• Analytical mindset and strong problem-solving skills.
• Confident, dynamic, and creative professional.

Benefits

• Very competitive salary.
• Regular shifts with weekends off.
• Attractive performance incentives.
• Top-notch training.
• Unique social benefits including health insurance and vouchers.
• Employee recognition programs.
• Work from home flexibility.