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Italian Speaking Technical Support Advisor - Remote

Posted 27 weeks ago
Customer Service
Full Time
Worldwide

Overview

An exciting opportunity to provide exceptional technical support to Italian-speaking clients while working remotely from Greece.

In Short

  • Provide high-quality technical support to Italian-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to our products and services efficiently.
  • Document customer interactions accurately in our CRM system.
  • Work closely with other departments to escalate and resolve complex problems.
  • Engage in continuous training to stay informed about products and enhance your customer support skills.
  • Gather and report customer feedback to improve overall service quality and processes.

Requirements

  • Fluency in Italian.
  • Strong communication skills.
  • Passion for technology.
  • Experience in customer service or technical support is a plus.
  • Ability to work independently and manage time effectively.

Benefits

  • Work remotely from Greece.
  • Opportunity to engage with a diverse team.
  • Continuous training and development.
  • Flexible working hours.
Patrique Mercier Recruitment JP logo

Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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