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Provider Onboarding Specialist - Remote

Posted 19 hours ago
Customer Service
Full Time
USA

Overview

Parallel is seeking a mission-driven Provider Onboarding Specialist to join our team, delivering exceptional special education services through effective onboarding and training.

In Short

  • Full-time remote position in the United States.
  • Facilitate onboarding sessions and training for providers.
  • Keep training materials up to date and track onboarding metrics.
  • Foster an inclusive and engaging learning environment.
  • Collaborate with subject matter experts to enhance training materials.
  • Strong communication and interpersonal skills required.
  • Experience in onboarding, teaching, or training preferred.
  • Proficiency in virtual training platforms and Google Suite.
  • Opportunity to make a meaningful impact in a mission-driven organization.
  • Bonus points for experience in a fast-paced startup or behavioral health.

Requirements

  • Bachelor's degree.
  • 2-3 years of experience in onboarding, teaching, or training.
  • Strong customer service mindset.
  • Experience with tools like Google Meet, Zoom, and LMS.
  • Ability to adapt to changing policies and provider feedback.

Benefits

  • Work in a diverse and inclusive environment.
  • Opportunity for professional growth and development.
  • Be part of a mission-driven organization.
Parallel logo

Parallel

Parallel is a dedicated organization focused on empowering children and families, particularly those with learning differences. The company seeks to enhance the educational experience of students by providing exceptional care through a network of licensed Speech-Language Pathologists. With a commitment to collaboration and innovation, Parallel supports its providers with streamlined scheduling, administrative assistance, and access to essential resources, allowing them to focus on delivering quality care. The organization operates across several Western states, including Arizona, Colorado, Oregon, Texas, and Washington, and is driven by a powerful mission to improve the lives of students nationwide.

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