Knowledge Base Manager - Remote

Overview

As a Knowledge Base Manager at Pallon, you will play a crucial role in managing and creating content for our internal bootcamp and knowledge platform, ensuring it remains current and effective.

In Short

• Develop a repository of self-help content including guides and manuals.
• Create an information architecture for organizing content.
• Utilize metrics and measurement for content improvement.
• Guide colleagues in authoring processes.
• Collaborate with product and technical writers.
• Work in a fast-paced, growing company.
• Support a positive impact on society and the environment.
• Engage in cross-functional projects.
• Embrace agile methodologies.
• Contribute to a motivated team culture.

Requirements

• Over 2 years of experience in technical writing or content creation.
• Experience in tailored training and working with SMEs.
• Familiarity with content strategy and governance.
• Comfortable with agile project management.
• Experience overseeing cross-functional projects.
• Ability to quickly adapt to feedback.

Benefits

• Contribute positively to society and the environment.
• Work in a stimulating environment.
• Be part of a supportive team.
• Participate in an Employee Stock Option Plan.
• Engage in unique company activities.