Knowledge Manager - Remote

Overview

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

In Short

• Curate and maintain a centralized database of health plan information.
• Ensure accuracy and compliance with policy changes.
• Optimize accessibility of information for members and customer support teams.
• Collaborate cross-functionally with various teams.
• Implement knowledge tools and manage documentation software.
• Train and educate internal teams on knowledge resources.

Requirements

• 2+ years of experience in knowledge management or related fields.
• Strong ability to translate complex insurance policies into clear content.
• Familiarity with knowledge base tools (e.g., Confluence, Zendesk Guide).
• Excellent organizational skills and attention to detail.
• A proactive, problem-solving mindset.
• Bachelor's Degree.

Benefits

• Competitive salary, bonus opportunity, and equity package.
• Comprehensive Medical, Dental, and Vision benefits.
• A 401k retirement plan.
• Paid vacation and company holidays.
• Opportunity to make an impact at a rapidly growing mission-driven company.