Learning & Development Specialist - Remote

Overview

As a Learning & Development Specialist at OBRIO, you will design and deliver impactful learning programs that empower our Customer Support team to enhance their performance and achieve business goals.

In Short

• Launch onboarding programs for new hires.
• Run workshops and coaching sessions.
• Create and update training materials.
• Design assessments and track performance.
• Partner with managers on development plans.
• Build skill progression pathways.
• Train on soft skills like empathy and negotiation.
• Measure training impact on customer support metrics.

Requirements

• 2+ years in Learning & Development or related fields.
• Strong facilitation and coaching skills.
• Experience in training content creation.
• Understanding of customer support metrics.
• Data-driven approach to training outcomes.
• Upper-Intermediate English proficiency.

Benefits

• Work from anywhere in the world.
• 20 annual vacation days and unlimited sick leave.
• Company-provided equipment if necessary.
• Access to a corporate doctor and health insurance options.
• Extensive corporate library and training programs.
• Support for relocation and legal stay abroad.
• Online events and team-building activities.