Global Client Success Manager - Packaging - Remote

Overview

As a Global Client Success Manager in the FMCG packaging sector, you will play a critical role in supporting client relationships and providing data-driven insights to enhance customer experiences.

In Short

• Support the Packaging Team with client deliveries and administrative duties.
• Lead subject matter expertise for NielsenIQ’s solutions relevant to packaging.
• Showcase NIQ’s value proposition through use cases and industry thought leadership.
• Weave client-specific insights into conversations to clarify outcomes.
• Build relationships with internal stakeholders in a fast-paced environment.
• Collaborate with sales leads and partners on creative data applications.
• Perform regular reporting tasks and ensure quality delivery to clients.
• Manage client relationships with clear communication.
• Support project-based outputs including desk research and reporting.
• Assist in sales generation consistent with growth strategy.

Requirements

• 3+ years of experience in FMCG, consulting, or account management.
• Bachelor’s degree.
• Excellent awareness of market conditions and client environments.
• Proficient in Microsoft Office, especially Excel.
• Ability to leverage data for actionable insights.
• Strong organizational skills and attention to detail.
• Excellent communication skills.
• Ability to prioritize workload and meet deadlines efficiently.
• Experience working independently in a remote/hybrid environment.
• Familiarity with NielsenIQ tools is a plus.

Benefits

• Multisport card and private medical coverage.
• Additional days off for special moments.
• Stable working environment with an employment contract.
• Individual career paths and additional training opportunities.
• Engagement in charity actions and social activities.
• Modern office location.
• Mixed working system with necessary equipment provided.