Client Director, Industry Insights - Remote

Overview

The Client Director will lead a team focused on providing insights into consumer behavior and market trends, ensuring the delivery of high-quality analytics and client services.

In Short

• Lead and develop a team of Client Managers and Analysts.
• Drive the delivery of insights based on client needs.
• Ensure team performance meets established KPIs.
• Partner with Account Leads to enhance customer experience.
• Coach team members in data analysis and presentation skills.
• Identify opportunities for incremental sales through strong client relationships.
• Manage client expectations and project timelines.
• Foster a consumer-driven marketing culture.
• Utilize various NIQ data sources for client insights.
• Promote a flexible working environment with comprehensive benefits.

Requirements

• 5+ years in the CPG industry or related fields.
• Experience in leading or coaching teams.
• Strong analytical and numerical skills.
• Proficiency in Microsoft Excel, PowerPoint, and Google Sheets.
• Knowledge of NielsenIQ solutions preferred.
• Ability to develop impactful presentations.
• Experience with data analysis and client management.
• Digital savvy and quick learner of new tools.
• Ability to generate leads and upsell services.
• Strong communication and interpersonal skills.

Benefits

• Comprehensive healthcare plan.
• Flexible working environment.
• 401(k) retirement plan with matching contributions.
• Discretionary paid time off and holidays.
• Education support and tuition reimbursement.
• Life and disability insurance.
• Volunteer time off and employee assistance programs.
• Industry-leading parental leave.
• LinkedIn Learning access.
• Commitment to diversity and inclusion.