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Director, HR Services - North America - Remote

Posted Yesterday
Human Resources
Full Time
Worldwide

Overview

The Director, HR Services is responsible for guiding and supervising HR processes across various domains, serving as a reliable advisor to management and managing all HR affairs within a specified region, from onboarding to employee relations.

In Short

  • Lead and manage HR initiatives aligned with business strategies.
  • Partner with business leaders as a strategic HR advisor.
  • Supervise HR Generalists and oversee HR operations.
  • Ensure compliance with employment laws and regulations.
  • Provide counsel and consulting services to internal partners.
  • Promote a competitive and engaging employee experience.
  • Administer HR programs and activities.
  • Collaborate on HR policies, professional development, and employee onboarding.
  • Foster NewRocket culture through an empowering approach.
  • Lead employee investigations confidentially.

Requirements

  • 12+ years of human resources experience.
  • 4+ years of leadership experience.
  • Experience in consulting or matrixed organizations.
  • Expert-level knowledge of HR services.
  • Deep experience with HRIMS/HRIS systems.
  • Proficiency in Microsoft Office.
  • Strong written and verbal communication skills.
  • Exceptional time management and prioritization skills.
  • Experience in strategic planning and goal setting.
  • Ability to maintain confidentiality and high-level business ethics.

Benefits

  • Diverse and inclusive workplace.
  • Support for professional growth.
  • Healthy work-life balance.
  • Celebration of creativity and uniqueness.
  • Commitment to equal opportunity and affirmative action.

NewRocket

NewRocket

NewRocket is a global, full-service Elite ServiceNow partner recognized for its excellence in helping enterprise leaders tackle complex business challenges and manage change effectively. Awarded the '2023 ServiceNow Worldwide Customer Workflow Partner of the Year' and '2023 ServiceNow Creator Workflow Partner of the Year', NewRocket collaborates with some of the world's largest brands to enhance customer experiences by bridging the gap between expectations and technological capabilities. The company prides itself on its innovative approach, encapsulated in its motto #GoBeyondWorkflows, and is committed to fostering a collaborative and supportive environment for its team members.

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