Senior Implementation Consultant - Remote

Overview

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. As a Senior Implementation Consultant, you will work with top-tier clients at the senior level, helping to configure and implement SaaS solutions that meet their business needs.

In Short

• Work with leading global brands to implement AI solutions.
• Collaborate with customers and internal teams to ensure successful project delivery.
• Lead technical project activities and solution architecture design.
• Perform complex configurations and troubleshooting of Netomi’s solutions.
• Analyze customer health and optimize AI performance.
• Participate in discovery calls and provide guidance on best practices.
• Strong focus on data analytics and insights.
• Drive efficiency in project delivery.
• Engage in business discussions regarding Netomi’s value proposition.
• Work in a dynamic, fast-paced environment.

Requirements

• 5-6 years of experience in Project Management, preferably in consulting.
• At least 2 years in a SaaS organization deploying solutions.
• Proficient in client/stakeholder management.
• Strong written and verbal communication skills.
• Ability to work under pressure.
• Experience with SaaS product implementation.
• Basic understanding of SQL and relational databases.
• Experience with JSON, Datadog, Postman, and API integrations.
• Moderate understanding of NLP.

Benefits

• Opportunity to work with leading global brands.
• Be part of a dynamic and innovative team.
• Develop skills in AI and customer experience.
• Impact the company's success significantly.
• Engage in a fast-paced entrepreneurial environment.