Customer Growth Marketing Manager - Remote

Overview

NetDocuments is looking for a results-driven Customer Growth Marketing Manager to generate an expansion pipeline within our existing customer base. This role sits at the intersection of demand generation and customer marketing—focused on creating pipeline-driving campaigns and managing customer events.

In Short

• Own and execute campaigns that generate qualified upsell pipeline from our current customer base.
• Plan and manage customer-facing events (virtual and in-person) to support expansion goals.
• Partner with Sales to identify high-potential accounts and coordinate monthly outreach programs.
• Create and manage email campaigns, account-based plays, and webinars.
• Develop segmentation strategies and messaging tailored to firm size, region, or product usage patterns.
• Track campaign performance and report on key metrics like demo requests and program ROI.
• Use tools like Salesforce, Crossbeam, and intent data to optimize campaign effectiveness.

Requirements

• 4+ years of experience in demand generation or customer marketing, preferably in B2B SaaS.
• Proven ability to drive pipeline and revenue through targeted marketing campaigns.
• Experience working cross-functionally with Sales, CS, and Revenue Operations.
• Strong skills in campaign strategy, email marketing, segmentation, and reporting.
• Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot).
• Bonus: Experience in the legal tech spaces.

Benefits

• 90% healthcare premiums company covered.
• HSA company contribution.
• 401K match at 4% with immediate vesting.
• Flexible PTO (typically 3 to 4 weeks a year).
• 10 paid holidays.
• Monthly contributions for life activities & wellness.
• Access to LinkedIn learning with monthly dedicated time to explore.