Customer Marketing Manager - Remote

Overview

The Customer Marketing Manager role focuses on engaging customers throughout their lifecycle, influencing adoption, retention, and expansion, while creating customer advocacy programs.

In Short

• Drive and expand global customer content program.
• Create case studies, video testimonials, and customer webinars.
• Manage customer engagement and communication programs.
• Launch and manage customer reference program.
• Maintain vendor relationships with customer review platforms.
• Assist with customer-focused events.
• Support additional customer marketing activities as needed.
• Communicate effectively with executives.

Requirements

• 5+ years of marketing experience, 1-3 years in customer marketing.
• Ability to learn a technical product quickly.
• Strong written and verbal communication skills.
• Excellent project management skills.
• Experience with GTM platforms like Marketo and Salesforce.
• Willingness to travel 2-5 times per year.

Benefits

• Opportunity to work with a dynamic team.
• Engagement in customer advocacy initiatives.
• Exposure to various marketing strategies and platforms.