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Customer Experience Improvement Intern - Remote

Posted 1 week ago

N.V.S.C

NAC Voya Services Company

All others
Internship
MN, USA
$20.00 - $23.00/hr USD

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Overview

This internship offers a unique opportunity to contribute to improving customer experiences while gaining exposure to senior leadership and valuable skills.

In Short

  • Internship in Customer Experience Improvement.
  • Work on meaningful projects and gain exposure to senior leadership.
  • Learn customer journey mapping and data analysis.
  • Participate in networking opportunities with team members.
  • Collaborate with cross-functional teams.
  • Analyze Voice of Customer trends.
  • Contribute to a final presentation with fellow interns.
  • Engage in weekly team meetings and 1:1s.
  • Flexible work environment with a focus on culture.
  • Opportunity to improve customer and employee experiences.

Requirements

  • Undergraduate or graduate students in any major.
  • Passion for problem solving and continuous improvement.
  • Strong analytical and communication skills.
  • Detail-oriented and quality focused.
  • Proficient in Microsoft Office and Excel.
  • Ability to work independently and collaboratively.
  • Fresh perspectives are encouraged.

Benefits

  • Health, dental, vision, and life insurance plans.
  • 401(k) Savings plan with company matching contributions.
  • Tuition reimbursement up to $5,250/year.
  • 20 days paid time off and nine paid company holidays.
  • Paid volunteer time — 40 hours per calendar year.

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