Customer Experience Intern - Remote

Overview

Atomic is a venture studio that builds companies from scratch, and we are looking for a proactive Customer Experience Intern to enhance our customer interactions and support.

In Short

• Own the customer experience and onboarding of new users.
• Provide top-notch support and conduct outreach to build relationships.
• Run experiments and analyze customer behavior.
• Generate reports to influence product direction.
• Work part-time while managing academic responsibilities.
• Engage with customers through friendly and helpful communication.
• Collaborate with sales and marketing for engagement strategies.
• Maintain CRM with up-to-date customer information.
• Check in with customers post-purchase for follow-up.
• Gain real-world experience in company building.

Requirements

• Prior experience in entrepreneurship, sales, or customer service.
• Strong interpersonal skills and high emotional intelligence.
• Exceptional verbal and written communication skills.
• Highly organized with attention to detail.
• Experience with e-commerce tools like Shopify and HubSpot.
• Ability to create organized workflows using spreadsheets.
• Proactive and customer-focused mindset.
• Analytical skills to draw insights from data.
• Available to start immediately with a 2-week trial period.

Benefits

• Gain real-world experience in company building.
• Work with a team of experienced entrepreneurs.
• Be part of a disruptive new company.
• Make a real impact on the e-commerce industry.