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Customer Experience Intern - Remote

Posted 12 weeks ago
Customer Service
Internship
USA
$30/hour

Overview

As a Customer Experience Intern at GameChanger, you will help provide an outstanding experience to our users, empowering them to learn about GameChanger and making it simple to get help when they need it most.

In Short

  • Solve real-world problems for our users and our team.
  • Find insights from our Customer Experience data and package it for cross-functional teammates.
  • Gain experience working with our CX tech stack, including Zendesk, generative chatbot, and agent assist tools.
  • Collaborate with and receive mentorship from teammates across our Customer Experience and Support teams.
  • Learn how to contribute to a data-driven impact model.
  • Work with great people, an awesome product, and lots of fun together along the way!

Requirements

  • Strong problem solving skills.
  • Passionate about creating amazing Customer Experiences.
  • Excited by working with large data sets.
  • Bonus if you have experience with youth sports.

Benefits

  • 10 weeks of experience working on an app that is used by millions of people.
  • $30 per hour pay for your contributions.
  • A trip to NYC for orientation week at GameChanger HQ.
  • MacBooks provided for the duration of the internship by GC.
  • Mentorship from other GC teammates to guide you through the experience.
  • Ability to work remotely throughout the US so you can enjoy your summer from wherever you choose.
  • Build industry connections with intern peers and GC teammates.
GameChanger logo

GameChanger

GameChanger is a dynamic tech company based in New York City that focuses on the transformative power of youth sports. The company believes in the essential life lessons that youth sports impart, such as leadership, teamwork, and responsibility, which are crucial for the development of young individuals. GameChanger recognizes the vital roles played by coaches, parents, and volunteers in organized youth sports and aims to create a secure and trusted platform for these communities. With a remote-first approach, GameChanger is dedicated to solving significant challenges in youth sports while fostering a culture of accountability and transparency.

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