Regional Area Manager - North / Northwest NSW - Remote

Overview

The Regional Manager is accountable for the management and oversight of service providers within the Country Network, ensuring service continuity and high customer experience.

In Short

• Accountable for management of service providers.
• Requires strategic, commercial, and people leadership skills.
• Focus on continuous improvement and customer engagement.
• Travel required to regional service providers.
• Leadership experience of a large field workforce is essential.
• Strong negotiation and conflict resolution skills needed.
• Exceptional data analytical skills for strategic planning.
• High level of organization and time management required.
• Experience in a customer service environment is crucial.
• Ability to deliver messages to various levels of the organization.

Requirements

• Experience aligned with Company Values and Culture.
• Developed written and verbal communication skills.
• Ability to monitor and drive performance improvements.
• Resilient leadership through transformational changes.
• Combined business and commercial acumen.
• Exceptional interpersonal skills for stakeholder engagement.
• High level communication skills for executive and frontline levels.

Benefits

• Progressive flexibility and well-being benefits.
• Travel discounts on car rental and accommodation.
• Complimentary membership with discounts on various services.
• Discounts on NRMA insurance products.